Privacy Policy

Bellissimo Bakes operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer with a curated shopping experience.

Last updated: [September, 2026]

1. Who We Are
Bellissimo Bakes (“we”, “us”, “our”) is an online bakery providing baked goods and related products. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website and place orders.

2. Information We Collect
We may collect the following types of information:

Contact details: name, email address, phone number, billing and shipping address.
Order details: items purchased, delivery instructions, special notes (including allergy information you choose to share).
Account information: login details if you create a member account.
Payment information: processed securely by our payment providers; we do not store full card details.
Technical data: IP address, browser type, device information, pages visited, and cookies.

3. How We Use Your Information
We use your information to:

Process and deliver your orders.
Manage your account and provide customer support.
Send important service messages (order confirmations, delivery updates, account notices).
Improve our website, products and services.
Send marketing emails or offers if you have agreed to receive them (you can unsubscribe at any time).

4. Legal Bases for Processing (If You Are in the EU/UK)
If applicable, we process your personal data based on:

Performance of a contract (to fulfil your orders).
Our legitimate interests (to run and improve our business).
Your consent (for marketing communications and certain cookies).
Compliance with legal obligations (tax, accounting and other laws).

5. Cookies and Tracking Technologies
We use cookies and similar technologies to:

Keep you logged in and remember your cart.
Understand how visitors use our site so we can improve it.

You can manage cookies through your browser settings. Some features may not work properly if you disable cookies.

6. How We Share Your Information
We may share your information with:

Service providers who help us run our business (e.g., payment processors, delivery services, email providers, website hosting).
Legal or regulatory authorities when required by law or to protect our rights.

We do not sell your personal information.

7. International Transfers
Your information may be processed in other countries where our service providers are located. We take steps to ensure appropriate protections are in place when data is transferred across borders, in line with applicable law.

8. Data Retention
We keep your personal information only as long as needed to:

Provide our services and complete your orders.
Meet legal, tax and accounting requirements.
Resolve disputes and enforce our agreements.

9. Your Rights
Depending on your location, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your information, in certain cases.
Object to or restrict certain types of processing.
Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details below.

10. Marketing Communications
If you subscribe to our newsletter or marketing messages, you can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

11. Security
We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure.

12. Children’s Privacy
Our website is not directed to children under 16, and we do not knowingly collect personal information from children under this age.

13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new version on this page and update the “Last updated” date.

14. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:

Bellissimo Bakes
Email: bellissimobakes@outlook.com
Address: Benfleet, Essex, UK.